Offers an outsourced, Web-based customer service system that learns from the customer's questions.
http://www.askit.com - New window - Cached - Archive -
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
http://athenarms.com - New window - Cached - Archive -
A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
http://www.helpdesk-software.ws - New window - Cached - Archive -